Orders and Contract Information

Your order is accepted and a contract is formed between Cygneture UK and you when we despatch the goods you have ordered and not before. A contract is not formed at the point in time that payment has been taken from you byCygneture UK, nor at the point in time that you receive an email from Cygneture UK acknowledging receipt of your order. Until the goods are despatched the order may not be accepted by Cygneture Uk or may be cancelled by you. Exceptions apply to orders for personalised items and goods made to your order which cannot be cancelled by you once you have received email confirmation that your order has been received, as such items and goods may already be in production as a result of your order. For a full list of exceptions please see under the heading EXCEPTIONS TO THE RETURNS POLICY. For security reasons, until you have placed an order for goods, received your first statement and a payment has been received for those goods, you will be unable to order giftcards/e-vouchers, ask for delivery to a store or to an alternative address. For security reasons we may restrict the volumes of certain items to be sold in any one transaction

Cygneture UK are committed to complying with the Data Protection Act 1998 and have published this guide to help you understand how and why Cygneture UK collect information from you, to whom such information is disclosed and what your rights are. If we make changes to this Policy we will notify you by updating this statement on our website. You can access our Website home page and browse our site without disclosing your personal data.
However, when you register with Cygneture UK or Amazon Market Place you will be asked to provide certain information about yourself.

What information do we collect and how do we obtain it?.
If you register with us you will be asked to provide certain information such as your name, address, details of your credit card (only if you are paying by credit card), telephone number and email address so that we can process and fulfil your order, notify you of your order status and inform you of special offers and promotions.

How do we use your information?

We use the information that we collect about you to:

1. Process your orders
2. Administer this website.
3. Monitor customer traffic patterns and site usage to help us develop and improve the design and layout of the site.
4. Notify you about enhancement to our services, such as changes to the website, new services and special offers that may be of interest. We may contact you by mail, telephone or email with offers.